3 results for tag: best practices
Bridging the Gaps Between Intentions and Outcomes
"Structures are the organizing components of how you’ll work together. Without a structure, you have people doing things, but cohesion is missing. This makes it hard to prototype and move forward from failure or to the next success. Without a structure, the odds are high that you’ll be unable to do what you said you would do."
BEST PRACTICES, PART II: PRACTICE BY DESIGN
"I suggested we look at things like attrition, sick days taken, the number of complaints that your staff is willing to forward along to management. Importantly, this focus on measures other than sales in needed, because otherwise the attention is going to be directed in order to increase sales, and that is not the why we implemented the practices."
BEST PRACTICES, PART I: SUCCESS IS IN THE DETAILS
"Best practices have become a major force in all sectors and industries, with managers and clients alike assuming that proper application of behaviors and processes deemed “best practices” will automatically lead to desired results. The reality is more complex and nuanced. "
